Inquiry Routing

Where to Send Your Request

Routing your inquiry correctly ensures faster resolution. Direct all technical support, account recovery, and verification questions to [email protected]. For corporate information, compliance documentation requests, or partnership opportunities, please reach out to [email protected]. Please refrain from sending attachments that contain personal identification documents or financial details in the initial contact. Support staff will provide secure upload instructions if such documentation is necessary for your case.

Support

Account access, login issues, verification, and troubleshooting. Include your registered email and a short description of the issue.

Business inquiries

Enterprise evaluation, integration questions, and operational onboarding for platform or trading workflows.

Partnerships

Technology partnerships, referral programs, and ecosystem collaboration proposals.

Legal requests

Compliance questions, data-handling requests, and formal legal correspondence.